Artificial Intelligence for Consumer Applications

Image Recognition, Speech Recognition, Recommendation Engines, Personalization Services, Search Tools, Virtual Assistants, and Other Consumer AI Use Cases: Global Market Analysis and Forecasts

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Pages:144
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Publication Date:3Q 2017
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Even as research and investment into artificial intelligence (AI) have gone through some 60 years of booms and busts, consumers’ fascination with the technology persists. But it is with the recent rise of digitization, Big Data, improved algorithms, and processing speed that consumer applications of AI have begun to emerge into the mainstream. From movie recommendations to search engine queries, AI and, more specifically, deep learning are powering a range of applications that have recalibrated consumer expectations for the digital lifestyle. Led by the internet giants of our time, consumer AI use cases are among the most advanced proof points for commercially-available AI to date. Companies like Google, Amazon, Facebook, Baidu, Apple, and others are pioneering the use of AI in consumer interactions, both to mimic and to empower human capabilities.

Tractica’s analysis and forecasting of the AI market finds that consumer AI now accounts for the largest portion of AI software, hardware, and services revenue, representing approximately $1.86 billion in 2016, greater than any other industry segment. The growth of this market is not limited to internet companies. As brands and suppliers across consumer-facing industries incorporate AI into their products and processes, consumer AI will replace the current standards for consumer interactions. Although the entire market, including consumer AI, remains in its infancy, Tractica anticipates that strong growth is highly likely. Tractica forecasts that the market for consumer AI hardware, software, and services will grow from $1.86 billion in 2016 to $42.1 billion by 2025.

This Tractica report provides a detailed examination of the market opportunity for AI hardware, software, and services in the consumer sector during the period from 2016 to 2025. Technologies covered include machine learning, deep learning, natural language processing, computer vision, machine reasoning, and strong AI. The forecasts in this report cover the top 23 use cases for consumer AI based on revenue, investment, and market activity. Profiles are also included for 20 key participants in the emerging consumer AI market ecosystem.

Key Questions Addressed:

  • What is the current state of the consumer AI market and which drivers and barriers will shape its development over the next five years?
  • What are the primary use cases for AI in consumer applications?
  • What are the critical technology issues and configuration considerations that consumer-oriented businesses should know during the planning and implementation process?
  • How and where will businesses gain (in cost savings and/or revenues) from applying consumer AI technologies to their business processes and objectives? How will consumers, and potentially society at large, benefit?
  • Which companies are actively involved in the development and commercialization of consumer AI technologies?
  • What is the size of the consumer AI market opportunity and how does it vary by industry, region, and use case?

Who Needs This Report?

  • Artificial intelligence technology companies
  • Enterprise software companies
  • Semiconductor and component manufacturers
  • End-user organizations deploying AI systems
  • Service providers and systems integrators
  • Industry associations
  • Government agencies
  • Investor community

Table of Contents

  1. Executive Summary
    1. The Advent of Artificial Intelligence for Consumers
    2. What Is Artificial Intelligence?
    3. Consumer versus Enterprise Artificial Intelligence
    4. Differences in Market Dynamics
    5. Market Drivers
    6. Market Barriers
    7. Technology Issues
    8. Use Cases for Consumer Artificial Intelligence
    9. Market Forecast
  2. Market Issues
    1. Consumer Perceptions of Artificial Intelligence
    2. Market Drivers
      1. Consumer Culture Grows Increasingly Digital
        1. Rapid Digitization of Society
        2. Rapid Evolution in Consumer Expectations
        3. Rapid Advancements in Artificial Intelligence
        4. From Machine Logic to Intelligent Interfaces
      2. The Holy Grail of Brand-Consumer Relationships
        1. Efficiency Gains Enabled by Artificial Intelligence
        2. Artificial Intelligence Helps Businesses Shift from Consumer-Facing to
        3. Consumer-Driven
        4. Impacts on Product Development and Service Design
        5. Data as Brand-Consumer Currency
      3. Societal Benefits
    3. Market Barriers
      1. Invisible Artificial Intelligence
        1. Artificial Intelligence is Amorphous and Broad
        2. Surveillance and Privacy Concerns
      2. Social Sensitivities
        1. Inflated Expectations
        2. Current Limitations
        3. Social Conventions and Backlash
        4. Anthropomorphism and Human Biases
        5. Job Displacement
      3. Unchartered Territory for Business
        1. Artificial Intelligence as an Extension of Brand Persona
        2. Employee Sensitivities
        3. Regulatory Issues
      4. Business Models and Monetization in Consumer Artificial Intelligence
      5. Direct versus Indirect Revenue in Consumer Artificial Intelligence
  3. Consumer Artificial Intelligence Use Cases
    1. Introduction
    2. Automated Tour Guide and Itinerary Service
    3. Building Generative Models of the Real World
    4. Calendar, Meeting, Event Scheduling, and Reminders
    5. Child Behavioral Analytics
    6. Computer-Aided Art
    7. Contextual Intelligence for Mobile
    8. Facial Recognition
    9. Language Translation Services
    10. Local Search and Discovery
    11. Movie Recommendations
    12. Music Recommendations
    13. Machine/Vehicular Object Detection/Identification/ Avoidance
    14. Personalized Health, Fitness, and Wellness Improvement
    15. Predictive Typing Assistant
    16. Product Recommendations
    17. Relationships and Matchmaking
    18. Search Engine Queries
    19. Smart Oven Control with Food Recognition
    20. Social Media Feed Curation
    21. Static Image Recognition, Classification, and Tagging
    22. Text-Based Automated Bots
    23. Travel Concierge and Booking Service
    24. Voice/Speech Recognition
    25. Other Industry Impacts on Consumers
  4. Technology Issues
    1. Definition of Artificial Intelligence
    2. Technology Subsets
      1. Consumer versus Enterprise Artificial Intelligence
      2. Artificial Intelligence and Machine Learning Techniques
    3. Technical Enablers
      1. Smart Interaction
      2. Natural Language Processing
      3. Biometrics
      4. Personalization
    4. Technical Barriers
      1. Processing Power
      2. Privacy and Data Security
      3. Speed and Latency
      4. Reliability
      5. Human Supervision
      6. To Build or to Buy?
  5. Key Industry Players
    1. Alphabet/Google
    2. Amazon
    3. Apple
    4. Artificial Solutions
    5. Baidu
    6. Clarifai
    7. Declara
    8. DigitalGenius
    9. Facebook
    10. IBM
    11. Indico
    12. Intel
    13. Microsoft
    14. NVIDIA
    15. Nuance Communications
    16. Sentient Technologies
    17. Sensory Inc.
    18. Tencent
    19. Tesla
    20. Uber
  6. Market Forecasts
    1. Forecast Methodology
    2. Global Revenue Forecasts
    3. Total Revenue for Consumer Artificial Intelligence Software, Services, and Hardware
      1. Consumer Artificial Intelligence Software Forecasts
      2. Consumer Artificial Intelligence Hardware Revenue
        1. Consumer Artificial Intelligence-Driven Chipset RevenueConsumer Artificial Intelligence-Driven Network Products Revenue
        2. Consumer Artificial Intelligence-Driven Storage Devices Revenue
      3. Consumer Artificial Intelligence Services Revenue
        1. Consumer Artificial Intelligence-Driven Installation Services Revenue
        2. Consumer Artificial Intelligence-Driven Training Services Revenue
        3. Consumer Artificial Intelligence-Driven Customization Services Revenue
        4. Consumer Artificial Intelligence-Driven Application Integration Services Revenue
        5. Consumer Artificial Intelligence-Driven Support and Maintenance Services Revenue
      4. Consumer Artificial Intelligence Use Case Forecasts
        1. Static Image Recognition, Classification, and Tagging
        2. Voice/Speech Recognition
        3. Search Engine Queries
        4. Movie Recommendations
        5. Social Media Feed Curation
        6. Text-Based Automated Bots
        7. Product Recommendations
        8. Personalized Health, Fitness, and Wellness Improvement
        9. Language Translation Services
        10. Travel Concierge and Booking Services
        11. Machine/Vehicular Object Detection/Identification/Avoidance
        12. Music Recommendations
        13. Contextual Intelligence for Mobile
        14. Predictive Typing Assistants
        15. Building Generative Models of the Real World
        16. Local Search and Discovery
        17. Facial Recognition
        18. Calendar, Meeting, Event Scheduling, and Reminders
        19. Relationships and Matchmaking
        20. Smart Oven Control with Food Recognition
        21. Computer-Aided Art
        22. Automated Tour Guide and Itinerary Services
        23. Child Behavioral Analytics
  7. Key Findings, Recommendations, and Conclusions
    1. Key Takeaway
    2. Recommendations
    3. Conclusion
  8. Acronym and Abbreviation List
  9. Company Directory
  10. Table of Contents
  11. Table of Charts and Figures
  12. Scope of Study, Sources and Methodology, Notes

List of Charts, Figures, and Tables

Charts
  • Consumer Artificial Intelligence Total Revenue by Segment, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Total Software, Service, and Hardware Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Total Revenue by Segment, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Cloud Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Hardware Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Hardware Revenue by Product Category, World Markets: 2015-2014
  • Consumer Artificial Intelligence-Driven GPU Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven CPU, ASIC, FPGA Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Network Products Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Storage Devices Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Services Revenue by Service Category: 2016-2025
  • Consumer Artificial Intelligence-Driven Installation Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Training Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Customization Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Application Integration Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Support and Maintenance Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue by Use Case, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Static Image Recognition, Classification, and Tagging by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Voice/Speech Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Search Engine Queries by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Movie Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Social Media Feed Curation by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Text-Based Automated Bots by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Product Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Personalized Health, Fitness, and Wellness Improvement by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Language Translation Services by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Travel Concierge and Booking Service by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Machine/Vehicular Object Detection/Identification/Avoidance by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Music Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Contextual Intelligence for Mobile by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Predictive Typing Assistant by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Building Generative Models of the Real World by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Local Search and Discovery by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Face Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Calendar, Meeting, Event Scheduling, and Reminder by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Relationships and Matchmaking by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Smart Oven Control with Food Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Computer-Aided Art by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Automated Tour Guide and Itinerary Service by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Child Behavioral Analytics by Region, World Markets: 2016-2025
Figures
  • Nine Types of Intelligence by Howard Gardner
  • Metropolis, 1927 Movie Featuring “False Maria” the First Robot Depicted on Film
  • Researchers Assess 30 Years of Artificial Intelligence-Related News Articles and Associated Sentiments and Themes
  • PwC Consumer Survey: “In the Next 5 Years, I Can See AI Replacing Humans as a…”
  • The Virtuous Cycle of Intelligent Algorithms
  • The Uncanny Valley of Humanoid Figures
  • IPsoft’s Amelia, a Virtual Humanoid Avatar for White-Label Customer Support
  • Brand Notification on the Landing Page for The North Face’s e-Commerce Chatbot Pilot
  • AI Painter, a Neural Network that Renders Photos as Paintings
  • Netflix Uses Artificial Intelligence for Personal Homepage Optimization and A/B Testing for Page Generation
  • Google’s Smart Reply Offers Auto-Generated In-Context Responses
  • June Oven Uses Image Recognition to Identify, Automate, and Optimize Cooking
Tables
  • Consumer Artificial Intelligence Software Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Total Revenue by Segment, World Markets: 2016-2025
  • Consumer Artificial Intelligence Hardware Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Total Software, Service, and Hardware Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue by Use Case, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Static Image Recognition, Classification, and Tagging by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Voice/Speech Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Search Engine Queries by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Movie Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Social Media Feed Curation by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Text-Based Automated Bots by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Product Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Personalized Health, Fitness, and Wellness Improvement by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Personalized Health, Fitness, and Wellness Improvement by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Language Translation Services by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Travel Concierge and Booking Service by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Machine/Vehicular Object Detection/Identification/Avoidance by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Music Recommendations by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Contextual Intelligence for Mobile by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Predictive Typing Assistant by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Building Generative Models of the Real World by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Local Search and Discovery by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Face Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Calendar, Meeting, Event Scheduling, and Reminder by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Relationships and Matchmaking by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Smart Oven Control with Food Recognition by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Computer-Aided Art by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Automated Tour Guide and Itinerary Service by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence Software Revenue for Child Behavioral Analytics by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Hardware Revenue by Product Category, World Markets: 2015-2014
  • Consumer Artificial Intelligence-Driven Cloud Services Revenue, World Markets: 2015-2014
  • Consumer Artificial Intelligence-Driven Cloud Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven CPU, ASIC, FPGA Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven GPU Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Network Products Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Storage Devices Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Services Revenue by Service Category: 2016-2025
  • Consumer Artificial Intelligence-Driven Installation Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Training Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Customization Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Application Integration Services Revenue by Region, World Markets: 2016-2025
  • Consumer Artificial Intelligence-Driven Support and Maintenance Services Revenue by Region, World Markets: 2016-2025
  • Additional Industry Participants